How to Boost Event Attendance and Registration

Gil Gruber, MBA

Gil Gruber, MBA

With over 20 years of diverse marketing and sales experience, Gil’s entrepreneurial spirit led him to serial success in various business and organizational ventures, recognized on the “Maverick of the Morning” CNN show and awarded with the “Best of the Web” from Forbes. Gil is a frequent speaker at conferences, associations, and international events about emerging trends in B2B marketing and organization expansion. His book “Turn On Marketing” is available on Amazon.
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Are you looking to boost event attendance? Many organizations are facing plummeting event registration rates or even low attendance rates, both online and in-person. Whether it’s an annual conference, a webinar, or a roundtable, participation is lower than it was just a few years ago. And this doesn’t seem to be a temporary dip.

Stakeholders’ expectations, their habits, and the world we live in have changed. These trends require marketers to reevaluate their event mix, priorities, and structures to better engage their members/stakeholders. Before we dive into solutions, let’s explore the market changes in detail and see how to address them.

 

Event Registration & Attendance Trends

So what’s behind the drop in numbers? Here’s a breakdown of what’s going on:

1. Time and Attention Scarcity

Most professionals are swamped by remote/hybrid work, endless meetings, and nonstop notifications, so they’ve become more selective than ever. According to Asana, 80% of knowledge workers report feeling overwhelmed by the demands of work. Long webinars and full-day events are becoming increasingly hard to justify.

2. Digital and/or Event Fatigue

Years ago, Zoom was a novelty. Now, many consider it more screen time. And there’s also event fatigue. The spike in virtual events right after the pandemic has left many people feeling burned out. They associate online events with distraction, low energy, and zero engagement.

A research using Microsoft Teams data shows that roughly 30% of attendees admit to multitasking during virtual events. When the experience doesn’t feel personal or interactive, it’s easy to tune out or skip it entirely.

3. Tighter Budgets for Organizers & Attendees

Events, especially in-person ones, cost money. According to Forrester’s Global State of B2B Events report, most marketers are struggling with shrinking or flat event budgets, leading to lower attendance and event quality.

Budget cuts affect not only event organizers but also attendees. As companies face market uncertainty with preparation for economic hurdles, events and travel budgets experience a direct sharp drop. In times of financial difficulties, internal approval processes become stricter. If an event doesn’t offer a clear ROI, it doesn’t make the cut.

4. Rising Expectations

We live in a world of Netflix, YouTube creators, and TED Talks. Audiences expect polished content, smooth delivery, and seamless tech. A clunky registration process, low-quality video or sound, or a generic speaker lineup is a turnoff. Attendees want personalized sessions, not tracks that try to serve everyone. These types of events get written off as “not worth it”.

5. Ongoing Safety and Accessibility Concerns

While COVID may feel like it’s behind us, it still affects our behaviour today. Some people remain cautious about travel, crowds, or even indoor gatherings. And accessibility? Still an issue. Many virtual platforms still don’t offer proper captioning, translation, or easy navigation. If people can’t access your content on their terms, they’ll skip it.

6. Too Many Alternatives

Your event isn’t the only game in town. And it’s not just competing with other events. LinkedIn, Slack groups, newsletters, podcasts, YouTube; there’s endless free content out there, often curated, concise, and community-driven. Unless your event clearly stands out or serves a niche no one else does, it simply blends into the noise.

7. Changing Communities

People are increasingly trusting peer networks, even more than institutional ones. The same goes for independent media over the classic, mainstream networks. That shift in trust affects how they choose where to spend time and energy. If your association or brand is seen as outdated, slow, or out of touch, engagement drops. 

Younger professionals, in particular, gravitate toward informal, decentralized communities where they can speak freely and quickly gain actionable insights.

How to Boost Your Event Attendance and Registration

Attendance doesn’t bounce back on its own. But you can rebuild it with a few changes.

A. Rethink the Event Format


You don’t have to throw out your event strategy, but you do need to redesign it with current behaviours in mind. People want sharp, focused content they can use without wasting hours. Make sessions shorter: 20-30 minutes, for example, unless they’re truly immersive.

So, cut the fluff and focus on what’s practical instead of what sounds impressive. Add interaction. Polls, breakout sessions, and real-time Q&A go further than passive listening. Offer flexibility, and make sessions available on demand. Let people catch up at their own pace.

Most importantly, lead with a clear takeaway.

B. Make the Outreach Personal & Targeted


People ignore generic invites, but they pay attention when the message feels relevant. Segment your audience by industry, role, or challenge and speak directly to their specific concerns. Use real stories and testimonials, not necessarily from influencers, but from peers.

Consider targeted telemarketing as an effective solution. When correctly integrated into marketing campaigns, this service has proven to be highly beneficial. 

For example, we integrated a highly targeted telemarketing campaign into the mix to increase the registration rate of a professional association for its professional development seminars. This resulted in a  27% increase within one year.

C. Start Strong And Keep It Real


First impressions matter. And a long welcome speech isn’t the way to start. Begin with a story, insight, or surprising fact, not logistics. Consider including small moments of entertainment, such as:

    • Preview videos
    • Fun questions
    • Light gamification, if relevant

Don’t try to be flashy. Just make it feel human, focused, and worth their time. Networking and general content aren’t enough. People want real takeaways they can apply immediately, and results they can justify in their day-to-day.

Boosting Attendance Rates: Final Words

Event registration or attendance rates drop for a reason. People are busy, skeptical, and have more options than ever. You don’t necessarily need to make your event bigger, but better. That means less noise, more substance, less showmanship, and more relevance. To earn your audience’s attention and presence, you need to create events that respect their time, speak to their needs, and offer real value.

If you were inspired by this blog and want to boost event attendance and registrations, we’re here to help. Contact us for a complimentary meeting!

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